Yes, Pozitive Energy (trading as PE Solutions Ltd) is a fully licensed gas and electricity supplier regulated by Ofgem. They're headquartered at One Canada Square, Canary Wharf, London. Pozitive has also been appointed as a Supplier of Last Resort (SoLR) by Ofgem on multiple occasions — this is when Ofgem selects a supplier to take on customers from a failed energy company. Being chosen as SoLR demonstrates that Ofgem has confidence in Pozitive's financial stability, operational capability, and ability to onboard large numbers of customers at short notice. It's essentially a regulatory endorsement of their reliability.

No, Pozitive Energy doesn't require credit checks for most business customers. This makes them particularly attractive for new businesses, startups, or companies with limited credit history. They also offer BACS payment as an alternative to Direct Debit, giving you more flexibility in how you manage your payments.

Pozitive supplies 100% low-carbon electricity, but it's not all renewable. Their fuel mix (April 2024 – March 2025) is 86% nuclear backed by Energy Attribute Certificates (EACs) and 14% renewable backed by Ofgem REGOs (wind, solar, hydro). This delivers 0g CO₂ per kWh — genuinely zero fossil fuels. Their gas is carbon-neutral through Shell Energy's verified carbon offset programme. So while not 100% "renewable" in the strictest sense, it is 100% low-carbon.

Enfiniti is Pozitive Energy's online customer portal. You can use it to view bills and statements, submit meter readings, track your energy usage, raise support tickets, and manage your account details. It's central to how Pozitive operates — most account management happens through the portal rather than over the phone. Some customers find it convenient; others prefer more traditional phone-based support.

Without regular meter reads, Pozitive will estimate your usage — which can lead to unexpectedly high bills if estimates are wrong. Submitting monthly reads through the Enfiniti portal ensures you're billed accurately for what you actually use. This is especially important if your usage varies seasonally. Set a monthly reminder and it becomes second nature.

Yes, this is one of Pozitive's strengths for landlords and property managers. They can set bespoke contract end dates across your portfolio, so all your sites renew together. This makes administration much simpler and gives you more leverage when negotiating renewals. Speak to us about portfolio management options.

Request a quote through us and we'll compare Pozitive's rates against other suppliers for your specific usage. If they're competitive, we handle the entire switching process — you just sign the contract. We'll also be your ongoing point of contact, so if you ever have issues with billing or support, you've got someone in your corner who can chase things up on your behalf.