Business Metering & Utility Connections From New Installations to Supply Upgrades
New Gas, Electricity & Water Connections for Business
From new meter installations to supply upgrades, we coordinate with 28+ suppliers and handle all permits, paperwork, and installation. No supplier runaround. No hidden delays. Just fast, reliable connections so your business gets connected properly.
Why Business Metering & Connections Matter
What happens when utility connections aren't done right
Delays Cost Money
Without proper coordination, utility connections take months instead of weeks. Supplier delays, permit bottlenecks, and multiple handoffs mean your business waits — and lost operational time translates directly to lost revenue.
Paperwork Nightmare
Complex permit forms, DNO applications, supplier documentation — each with different requirements and deadlines. One missing field or mismatched detail re-starts the entire process, costing weeks.
Hidden & Unexpected Costs
Unclear pricing upfront means surprise charges during installation. Site investigation fees, equipment upgrades, DNO connection charges — costs spiral without transparency or control.
Service Disruptions & Poor Coordination
When suppliers, installers, and DNOs don't communicate, you're left without a clear point of contact. Installation delays, rescheduled visits, and unexpected downtime damage your business operations and reputation.
A poorly coordinated connection can delay your business setup by months, cost thousands in unexpected charges, and disrupt operations when you can least afford it. Without proper management, you're juggling supplier calls, incomplete paperwork, and mounting pressure — while your business sits waiting.
Here's What We Do Differently
We handle supplier coordination, permits, paperwork, and installation as one seamless process. You get transparent pricing upfront, a single point of contact, and connections that happen on schedule — so your business gets connected properly, without the stress.
Why Work With Smart Energy for Your Connections
Trusted coordination. Transparent pricing. Results delivered.
Supplier Coordination
We work with 28+ suppliers and manage all supplier communications, permits, and approvals. You get one point of contact instead of juggling multiple stakeholders.
Complete Paperwork Handling
DNO applications, permit forms, supplier documentation — we complete everything. No forms missed, no re-starts. Just done right, first time.
Transparent Pricing Upfront
No hidden charges. No surprise costs. You get a clear quote before work begins, and we explain exactly what's included and why.
Guaranteed Timeline
We coordinate with all parties to keep your connection on schedule. Real timelines, not guesses. Your business gets connected when you need it.
11+ Years of Energy Expertise
We've helped hundreds of businesses get connected smoothly. Our experience with DNOs, suppliers, and installation partners means we navigate complexity effortlessly. Transparent pricing, guaranteed timelines, zero stress — that's what you can expect every time.
How Our Metering & Connection Process Works
Four simple steps to get your utilities connected
Share Your Requirements
Tell us about your business, location, and utility needs (gas, electricity, water). Provide your postcode and any site details. Takes 5 minutes.
We Coordinate Everything
We contact suppliers, handle DNO applications, manage permits, and coordinate all necessary documentation. No paperwork falls on you.
Get Your Quote & Timeline
You'll receive transparent pricing upfront with a confirmed connection date. Everything's clear before we proceed. No surprises.
Installation & Go-Live
We manage the installation and handle all handoffs with the DNO and supplier. Your utilities are live on schedule, without disruption.
Frequently Asked Questions
Everything you need to know about metering and utility connections
With proper coordination, most connections take 4–8 weeks from start to finish. This includes supplier approval, permit applications, DNO coordination, site survey, and installation. Without coordination, connections can drag on for months due to delays between different parties. We manage all these touchpoints to keep your timeline on track.
We need your business name, location (postcode), utility type required (gas, electricity, water), desired connection date, and any site details (new build, existing site, meter location preference). That's it. We handle all supplier communications and DNO applications from there.
No. We provide a transparent quote before any work begins. The quote includes all supplier charges, DNO connection costs, and installation fees. If anything changes during the process, we inform you immediately with an updated quote. No surprises, no hidden fees — just honest pricing.
No. That's our job. We handle all supplier liaison, DNO applications, permit coordination, and installation management. You have a single point of contact — us — instead of juggling multiple parties. We keep you updated at each stage, but all the admin and coordination happens behind the scenes.
Just let us know. We can adjust your connection date, amend supply requirements, or modify installation details. We'll coordinate any changes with suppliers and the DNO and keep you informed of any impact on your timeline or costs.
Yes. We work with expedited timescales when possible. Emergency connections depend on DNO availability and supplier capacity, but we'll explore options and manage expectations clearly. Contact us to discuss your urgent requirements and we'll find the best solution.
Absolutely. We handle new build connections regularly. We liaise with developers, coordinate with DNOs on new infrastructure, manage supply applications, and ensure meters are installed before handover. We understand the timelines and complexities of new build projects.
We work with 28+ major suppliers across gas and electricity. This means we can source competitive rates, flexible payment options, and tailored terms. We negotiate on your behalf to ensure you get the best contract for your business requirements.
We schedule the installation at a time convenient to your business. Our coordination team liaises with the installer and DNO to ensure minimal disruption. We keep you informed of dates and times, and the installation typically takes a few hours. Once complete, your meter is tested, commissioned, and live.
We don't disappear once you're connected. We manage the handover with your supplier, ensure billing starts correctly, and handle any post-connection queries. If issues arise, we coordinate with the supplier and DNO to resolve them quickly.
Still have questions?
Get in touch with our team and we'll answer anything about your specific connection needs.
Call Us: 0151 459 3388Ready to Get Connected?
Tell us about your business and utility needs. We'll coordinate everything with suppliers and the DNO, get you a transparent quote, and keep your connection on schedule.
Next Steps
Need to Talk to Someone?
Have questions about your connection timeline, pricing, or specific requirements? Our team is ready to help with your situation.
Call Us: 0151 459 3388
