Stop waiting to be told when to renew.
Your contract dates. The market that matters to your renewal. Useful updates that explain what changed—and what we would do next.
When something changes, you see the evidence.
No vague “the market moved” message. If your selected alert is reached, we show what changed and tell you what we think the sensible next step is.
Your 5% rise alert has been reached
Your 5% rise target has been reached across all relevant periods. The latest day, week and month are also higher, alongside the wider history.
| Period | Alert set | Latest | Change |
|---|---|---|---|
| Q2-27 | 130.00 | 136.63 | +5.10% |
| Sum-27 | 150.00 | 157.68 | +5.12% |
| Win-27 | 160.00 | 168.21 | +5.13% |
| Cal-28 | 180.00 | 189.27 | +5.15% |
An illustration of the service, not live prices or advice for your business.
Renewal monitoring without the pressure.
You stay in control. We do the watching, show you what changed and explain what we would do next.
Tell us your renewal date
Electricity, gas or both. Exact date if you know it, month only if you don’t.
Choose your updates
Weekly, monthly or only when something meaningful changes.
Set alerts if you want them
Choose upper and lower market movements that matter to your business and budget.
You decide what happens
Get current supplier prices, set a new alert or simply keep monitoring.
Before monitoring starts: Tom reviews your dates and preferences and approves your request.
See the data. Then decide.
Useful information before you sign is how we already work with businesses. Chris described what that meant for him.
“Tom McGlynn sent us weekly pricing and shared sector insights for several months before we signed paper. How could we use anyone else.”
Useful if you want earlier warning that prices are moving against your starting position.
Useful if you are waiting for a meaningful improvement before checking supplier prices.
Choose regular updates or only hear from us when something meaningful changes.
A market move only matters if it matters to your renewal.
We follow the wholesale periods relevant to your contract dates. Choose a rise alert, a fall alert, both or neither. When a target is reached, your timing and the wider evidence still guide our advice.
Choose my alertsThe next step depends on the market — and your time left.
The same percentage movement can mean different things depending on the wider market and how close you are to your contract end date.
Prices rising
When the wider evidence supports it, current supplier prices give you a real comparison without committing you to a contract.
Benchmark the marketPrices falling
With time remaining and evidence still moving lower, continuing to monitor and reviewing your alerts may be sensible.
Keep monitoringRenewal getting close
As expiry approaches, arranging your next agreement takes priority over waiting for another market move.
Get current pricesUse the part of Smart Energy that matches what you need.
Market intelligence, renewal timing, ongoing monitoring and supplier pricing are connected, but they are not the same thing.
Straight answers before you sign up.
What if I don’t hear from you for a while?
If you choose updates only when something meaningful changes, you may not hear from us for weeks. That’s the service working, not failing.
Does an alert mean I should sign a contract?
No. It means the wholesale market relevant to your renewal has reached the level you asked us to monitor. We then look at the wider evidence and your contract timing before explaining what we would do next.
Does a 5% wholesale fall mean my supplier quote will fall 5%?
No. Wholesale is only one part of a supplier quote. Network, policy, supplier, metering and other costs also affect the final rate. The only way to know what is actually available is to request current supplier prices.
How far ahead can I start monitoring?
Personalised monitoring is designed for electricity or gas contracts ending within the next 18 months. If your contract is further away, you can still use the Market Desk for general market context.
What if I only know the month my contract ends?
That’s fine. We keep the month as the month rather than inventing a date. As renewal gets closer, confirming the exact day gives us a more precise view of your timing.
Can I change my alerts or update frequency later?
Yes. You can change your update frequency, set a new alert, update your contract date or stop personalised monitoring.
What happens if I ask Smart Energy for supplier prices?
Automated customer monitoring pauses while there is an active commercial conversation, so an automated email does not talk over the person helping you. Monitoring can resume when appropriate.
Your contract. Your market. Your decision.
Give us the basic details we need to monitor your renewal. We don’t need a bill, MPAN, MPRN or letter of authority just to start watching your position.
