Standing charges
Understand the daily charge, which network costs it includes and which costs are billed separately. Compare the total on the same usage so nothing is counted twice.
GAS & ELECTRICITY FOR RESIDENTIAL & NURSING HOMES
Business energy for care homes.
Compare gas and electricity contracts around your care home’s usage and renewal plans—with clear costs and support after you sign.
Get prices for your next contract.
Share a bill or your supply details. Renewing soon or planning ahead? We can help with both.
Get care home energy quotesNo obligation to accept a quote · Commission explained before you agree
Already in contract? Review your existing costs → Built around 24-hour care
Heating, hot water, kitchens and laundry—not just an annual kWh figure.
Help during your contract
Review bills and supplier issues while planning ahead for renewal.
A named adviser
Clear next steps, with commission explained before you agree.
ENERGY PROCUREMENT WITH ONGOING SUPPORT
A suitable contract.
Support beyond it.
Start with prices for your next agreement. Stay for advice on the charges, supplier questions and renewal decisions that follow.
01 / YOUR NEXT CONTRACT
Prices that fit your home.
Compare available gas and electricity offers using your consumption pattern, contract dates and budget priorities.
Explore your contract options → 02 / THE COMPLETE COSTBeyond the unit rate.
Understand standing charges, capacity and contract conditions, with tax treatment checked where relevant.
See what we consider → 03 / AFTER YOU SIGNSomeone to turn to.
A named adviser to help with supplier queries, billing issues and planning for the next renewal.
Support during your contract →GAS & ELECTRICITY CONTRACTS FOR CARE HOMES
Energy contracts
for 24-hour care.
Heating, hot water, kitchens and laundry run throughout the day and night. We compare available contracts against your home’s usage pattern, rather than treating its annual consumption as the whole picture.
Get care home energy quotes → When to buy matters too.
We help you follow relevant market movements and consider when to request supplier prices ahead of renewal. The decision stays with you; monitoring does not guarantee the lowest price.
ENERGY USE THROUGH THE DAY
Illustrative profile
Look beyond annual kWh.
Midnight
06:00
12:00
18:00
Midnight
A home can have substantial usage outside office hours.
Illustrative 24-hour profile, not actual consumption data or a price forecast.
CARE HOME ENERGY CHARGES
Look beyond
the unit rate.
A lower unit rate is only part of the comparison. Check what the whole contract costs—and whether the charges on your current bills match the agreement.
Capacity & kVA
Where capacity charges apply, compare agreed kVA with recorded maximum demand. Allow for essential equipment, occupancy changes and planned extensions.
Bills & meter data
Check estimated readings, meter identifiers, opening balances and supplier rebills. We help assemble the evidence and raise a clear query.
Contract conditions
Review fixed and pass-through costs, relevant usage conditions, deposits and commission. Know the commitment behind the headline price.
A high charge is not proof of an error. Reducing agreed kVA does not automatically change a residual network charging band. We explain what the evidence supports before recommending a change.
Request an existing-charge review →CARE HOME ENERGY VAT & CLIMATE CHANGE LEVY
Business premises.
Residential use.
A care home buying energy on a business contract should not automatically be treated like an office or shop for energy tax. Qualifying residential care use can receive domestic fuel-and-power VAT treatment and be excluded from Climate Change Levy.
The use of the premises matters.
Residential homes, nursing homes, day-care centres and mixed-use sites are not interchangeable. We check the circumstances and the supplier’s records before suggesting a correction.
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Check what is being charged.
Look at the VAT rate and CCL lines on both gas and electricity bills. Match them to the supply period and the use of the premises; do not assume a historic rate is still the right one.
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Check the declaration.
A supplier may need evidence of qualifying use or an updated declaration. Changes in operator, site use or billing arrangements are good reasons to check what is held.
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Query errors with evidence.
We can help assemble the bills and information needed to raise a query. Any correction or refund depends on eligibility, the records and the applicable rules.
See HMRC’s fuel and power VAT guidance and CCL guidance on domestic use. Your accountant can advise on your wider tax position.
FROM FIRST CONVERSATION TO NEXT STEPS
Start with your home.
We’ll check the detail.
- 01 / SHARE
Tell us what you need.
Share a bill, your renewal dates or the issue you want to resolve. One home or several—we’ll explain what information would help.
- 02 / COMPARE
We look at the whole picture.
For a renewal, we compare suitable offers and explain costs and conditions. For an existing issue, we establish what can be reviewed and what evidence is needed.
- 03 / ARRANGE
You choose the next step.
Whether arranging a contract or progressing a billing query, we explain the options and any fees or commission before you proceed.
Help throughout your contract
Estimated bills.
Unanswered queries.
Let’s move them forward.
Your adviser can help with account queries after the contract starts. If a reading or charge looks wrong, we review the evidence and raise the issue with the supplier.
If your care home’s gas or electricity bill does not match its readings or agreed contract, start with the evidence. We check meter identifiers, billing periods, readings and the relevant contract charges, then help raise a clear query with the supplier.
Get help with an energy disputeIndependent homes & care groups
Energy management
for care home groups.
Several homes. One clear view.
Illustrative view
Site / supply
Supplier
Contract ends
Care home A · electricity
Supplier A
31 March 2027
Care home A · gas
Supplier B
30 June 2027
Care home B · electricity
Supplier C
30 September 2027
Care home C · gas
Supplier A
31 March 2028
Illustrative schedule—not a client account. Keep suppliers, rates, renewal dates and outstanding queries together, with each home’s needs considered separately.
Your client portal brings recorded supplies, available documents and open work into one place. We can discuss coordinated renewals where they suit the group.
CARE HOME ENERGY QUESTIONS
Answers before
you enquire.
Can a care home challenge energy bills while still in contract?
Yes. A fixed-term contract does not prevent you querying incorrect readings, charges or tax treatment. Share the disputed bills, relevant readings and contract information. Reviewing the bill does not cancel the contract.
Do nursing homes and residential care homes need different energy tariffs?
There is no single tariff that fits every home. We compare available offers using the home’s fuel needs, consumption pattern, meter arrangements and budget. Nursing equipment, laundry and hot-water demands may affect the comparison.
Why does a care home pay Climate Change Levy?
A supplier may have recorded the supply as ordinary business use, or the premises may include non-qualifying activities. Qualifying domestic use is excluded from CCL. Check the actual use and supplier declaration before assuming the charge is correct or incorrect.
Can you reduce our care home’s standing charge?
We can compare available contract structures and query charges that appear inconsistent with the evidence. We cannot promise a lower standing charge: a lower daily figure may be offset by higher unit rates, so the total comparison matters.
What do you need for a care home energy review?
Start with recent gas and electricity bills and any known contract end dates. Tell us about billing concerns, occupancy changes and planned equipment. If consumption data or authority to speak to a supplier is needed, your adviser will explain.
Can you manage renewals for several care homes?
Yes. We can review each site’s meters, suppliers, usage and contract dates, then discuss a coordinated approach. The client portal keeps recorded supply information, available documents and open work together.
Will switching energy supplier interrupt residents’ heating or power?
No. Switching energy supplier will not interrupt your gas or electricity supply. The same network continues to serve your home; the supplier responsible for your energy account and bills changes.
How is Smart Energy paid?
Where supplier commission is included in an energy contract, we explain it in writing before you agree. For other work, we explain the scope and any fees before you proceed. There is no obligation to accept a quote.
Speak to Smart Energy
Let’s price your
next care home contract.
Share a recent bill or your supply details.
We’ll help you compare the available options.
Prefer to talk? 0151 459 3388
Your next step
How can we help?
Get care home energy quotes One home or a care group. Start with a bill or tell us what you know about your supplies. Already in contract? Ask about your costs Tell us about a billing query, unexplained charge or future renewal. Email info@smart-energy.uk.No obligation to accept a quote. Commission explained before you agree.
