Get in Touch We're Here to Help

Have a question about energy rates? Need a personalised quote? Our team responds within 24 hours. Reach out using any method below.

or fill out the form on the right

We'll get back to you within 24 hours with a personalised quote and expert advice tailored to your business.

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What our clients say

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“Sorted out a complicated overcharge with EDF — turned a huge debt into a credit of thousands.”

“Regular price updates and comparisons have saved us money for years. Highly recommend Smart Energy”

“Weekly pricing and sector insights for months before we signed. Best rates we found.”

“Competitive rates and quick responses — sorted our best deal within hours”

“Tom was incredibly helpful — easier and more streamlined than any comparison site..”

“Great service over 5 years across 2 companies. Excellent at resolving billing issues too.”

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100% 5 Star Reviews on TrustPilot

When We're Available

We're here to help — quick response times, every time

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Business Hours

We respond to most calls and messages between:

Monday – Friday 9:00 AM – 5:00 PM

Quick Response

We guarantee a response within:

Standard Response Within 24 hours
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Need Urgent Assistance?

Call us directly during business hours for immediate support.

☎️ 0151 459 3388

🌙 Outside Business Hours?

Messages received outside business hours will be answered as soon as we're online. We check in regularly to ensure you're never left waiting.

Expert energy advice tailored to your business, delivered fast.

Frequently Asked Questions

Common questions about our process and how we work

Once you submit your enquiry, our team reviews your details and gets back to you within 24 hours with a personalised quote and expert advice. We'll contact you using your preferred method — phone, email, or WhatsApp. No pressure, just transparent options tailored to your business.

Not necessarily. While recent bills and usage data help us provide more accurate quotes, they're not required. We can work with basic information about your business, location, and approximate consumption. If you don't have bills handy, just let us know and we can guide you through what we need.

We have access to 28+ UK suppliers and can pull live quotes for your exact requirements. We compare unit rates, standing charges, contract terms, and green options side-by-side so you can see exactly how each supplier stacks up. We show you everything — including our commission — so you make an informed decision.

No. We're completely impartial and independent. If it makes sense not to switch, we'll tell you. Our goal is to find the best deal for your business — if your current contract is competitive, we'll advise you to stay. You're always in control of the decision and timing.

From enquiry to switch: we can get you quotes within 24 hours. If you're out of contract, we can complete the switch within 2-5 business days. If your contract is still active, we can agree terms up to 12 months early, and the new contract starts the very next day after your current one ends. We handle all the paperwork.

We specialise in multi-site portfolios. We can consolidate all your sites and stagger renewals if needed — whatever works best for your business. This often gives you better negotiating power too. Just provide us with a list of your locations and contract end dates, and we'll create a tailored strategy.

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