Get In Touch
Questions about your energy contract? Need advice on switching? We're here to help.
No automated call centres. No pushy sales. Just friendly, expert advice from our Liverpool-based team.
Send Us a Message
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Thanks for getting in touch. We'll get back to you within 2 hours during business hours.
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When You Can Reach Us
We're a small team, but we're always here when you need us
Opening Hours
During Office Hours
We aim to respond to all enquiries within 2 hours. For urgent matters, give us a call — it's always the quickest way.
Outside Office Hours
Send us an email or WhatsApp any time. We'll get back to you first thing next working day.
Tip: If your contract renewal is coming up, get in touch at least 6 weeks before it ends. This gives us time to find you the best rates.
What Our Clients Say
Don't just take our word for it — here's what businesses like yours have to say
"I've worked with a lot of energy brokers and unfailingly they just want a quick transaction after a 5 minute call. Smart Energy sent us weekly pricing and shared sector insights for several months before we signed. Also, they found the best pricing. We did check."
"An excellent broker for us. Regular updates on electricity price movements and comparisons have allowed us to save money on our contracts over a number of years. I would highly recommend Smart Energy."
"Great communication and constant updates on energy prices. Saved me a chunk of money for my business. Definitely recommend giving them a go."
Common Questions
Quick answers before you get in touch
We'll review your details and get back to you within 2 hours during office hours. We'll have a quick chat to understand your needs, then gather quotes from our panel of 28+ suppliers. You'll receive a clear comparison showing your options — no jargon, no pressure. You decide if and when to proceed.
It helps, but it's not essential. A recent bill gives us your meter numbers, current rates, and usage — which means more accurate quotes. If you don't have one to hand, just tell us your business address and we can look up your meter details. We'll take it from there.
We have direct relationships with 28+ UK business energy suppliers. When you enquire, we request live pricing from each one based on your specific meter and usage. You'll receive a side-by-side comparison showing unit rates, standing charges, contract lengths, and total annual costs — making it easy to see which option suits you best.
Absolutely not. We're the opposite of pushy sales — it's one of the main reasons our clients keep coming back. We'll present your options clearly and honestly, answer your questions, and let you decide in your own time. If staying with your current supplier is genuinely the best option, we'll tell you that too.
From enquiry to signed contract, most customers spend less than 30 minutes total. Once you've chosen a supplier, the switch itself completes in 2-5 business days. We handle all the paperwork and supplier communication — you just sign the contract and we take care of the rest.
No problem — we specialise in multi-site and complex setups. We can manage each meter individually, align contract end dates where it makes sense, and create a coordinated strategy across your portfolio. Whether you have 2 meters or 200, we'll handle the complexity so you don't have to.
Ready to Get Started?
Send us a message or give us a call — we're here to help.
