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Get QuoteDyce Energy Business Energy Review 2025
Simple fixed-price energy with a dedicated mobile app
Our independent review of Dyce Energy — a South Yorkshire-based independent supplier offering straightforward fixed-price business energy since 2016. Known for their "Your Energy Online" customer portal, mobile app, and 100% renewable electricity options backed by Yü Energy's licensed supply.
Independent Supplier • Est. 2016
Smart Energy Company works with Dyce Energy as a partner supplier. This is an honest review to help UK businesses make informed decisions. We may earn a commission if you switch through us. Last updated: December 2025
What Sets Dyce Energy Apart?
South Yorkshire independent with strong digital tools and Yü Energy backing
Mobile App
"Your Energy Online" portal plus iOS & Android apps for account management
4.2 Trustpilot
"Great" rating from 182 reviews — 73% give 5 stars
100% Renewable
Green electricity option plus carbon neutral gas available
Dual Fuel
Gas and electricity together with 12, 24, or 36-month fixed contracts
Want the full picture? Keep reading below, or skip ahead.
About Dyce Energy
Dyce Energy is a UK business energy supplier established in 2016 and headquartered in Rotherham, South Yorkshire. They focus on providing simple, fixed-price energy tariffs for businesses of all sizes — from new startups to large multi-site operations.
What sets Dyce apart is their investment in digital tools. Their "Your Energy Online" customer portal and mobile app (available on iOS and Android) lets you manage your account, check usage, view bills, and submit meter readings from anywhere. In an industry still reliant on phone calls and paper, this tech-forward approach is genuinely refreshing.
"Dyce Energy is ideal for businesses who want modern digital tools to manage their energy, backed by a responsive UK support team — a balance between self-service convenience and human help when you need it."
Dyce operates under a white label agreement with Yü Energy, who acts as the licensed supplier. This partnership provides Dyce customers with the security of a larger licensed supplier while retaining Dyce's dedicated customer service team. Since August 2024, customers receive co-branded bills and payments go directly to Yü Energy, though Dyce handles all customer service enquiries.
They offer dual fuel supply(gas and electricity together), 100% renewable electricity options, and carbon neutral gas for businesses with sustainability goals. Contract lengths of 12, 24, or 36 months are available. Their core values — transparency, simplicity, collaboration, commitment, ambition, and creativity — guide their approach to customer relationships.
Company Details
Dyce Energy Products & Tariffs
Simple fixed-price business energy with flexible contract lengths — gas and electricity with smart meter support and digital tools.
Smart Fixed
Budget CertaintyLock in your energy rates for the full contract term with smart meter integration. Perfect for businesses wanting complete budget certainty and automated meter readings.
- Fixed unit rates for 12-36 months
- Smart meter mandatory on contract
- No exposure to market volatility
100% Renewable
Green ElectricityElectricity sourced from 100% renewable sources. REGO-backed for verified green credentials and Scope 2 emissions reporting.
- 100% renewable electricity
- REGO-certified supply
- Supports Scope 2 reporting
Carbon Neutral Gas
Offset SupplyGas supply with carbon offsets to achieve net zero on your gas consumption. Ideal for businesses with sustainability commitments that still require gas.
- Carbon offsets included
- Supports net zero goals
- Certified offset projects
Dual Fuel
Gas + ElectricityGet both gas and electricity from Dyce Energy with consolidated billing through the Your Energy Online portal. Manage everything from your phone.
- Gas and electricity combined
- Single portal & mobile app
- Consolidated billing
Half-Hourly Meters
Large BusinessTailored solutions for large businesses and multi-site portfolios with half-hourly metering. Detailed consumption data and dedicated account management.
- Half-hourly meter support
- Multi-site consolidation
- Detailed usage analytics
Your Energy Online Portal & App
Manage your Dyce Energy account from anywhere. Check usage, view bills, make payments, and submit meter readings via the web portal or mobile app (iOS & Android).
Dual fuel supplier — Dyce Energy offers both gas and electricity. All contracts are smart meter mandatory. Licensed supply via Yü Energy.
Is Dyce Energy Right for Your Business?
An honest look at who Dyce suits best — and when another supplier might be a better fit.
Good fit if...
- You want modern digital tools — mobile app and online portal for self-service
- You're comfortable with smart meters (they're mandatory on all contracts)
- You want dual fuel (gas and electricity) from one supplier
- You value having a UK-based support team when you need human help
- You have sustainability goals and want renewable/carbon neutral options
- You want simple, fixed-price contracts without complexity
Compare alternatives if...
- You don't want or can't have a smart meter installed
- You prefer a directly licensed supplier (Dyce uses Yü Energy's licence)
- You're a very large I&C customer needing Corporate PPAs or flexible procurement
- You prefer phone-first service over digital self-service tools
- You want the longest trading history — Dyce is newer (est. 2016)
- You've had issues with Yü Energy in the past
Our view: Dyce Energy is excellent for businesses wanting modern digital tools plus the backup of UK human support. If you can't accept smart meters or prefer a directly licensed supplier, we can match you with alternatives.
Green Credentials
Dyce Energy's standard supply is mostly fossil fuel-based. 100% renewable electricity and carbon neutral gas options are available for businesses with sustainability goals.
Standard Supply
Default ElectricityStandard electricity is 56% natural gas, 25% renewables, 11% coal, and 3% nuclear. Higher than UK average CO₂ emissions (154g/kWh UK average).
100% Renewable
Green Electricity OptionREGO-backed 100% renewable electricity with zero operational carbon emissions. Supports ESG reporting and Scope 2 emissions targets.
Dyce Energy Supply Options
| Fuel Source | Standard | 100% Renewable |
|---|---|---|
| Coal | 11.15% | 0% |
| Natural Gas | 56.26% | 0% |
| Nuclear | 2.94% | 0% |
| Renewables | 24.92% | 100% |
| Other Fuels | 4.75% | 0% |
| CO₂ Emissions | 362g/kWh | 0g/kWh |
| Radioactive Waste | 0.00021g/kWh | 0g/kWh |
Fuel mix data for period 1 April 2024 to 31 March 2025
Note: Dyce Energy operates via a white label agreement with Yü Energy, who is the licensed supplier. Fuel mix may vary depending on which supplier fulfils your contract. The data above represents one of their selected suppliers for the 2024-25 period.
Latest Insights on Dyce Energy
See our latest blogs on Dyce Energy to keep in the know and up to date!
Contact Dyce Energy
Digital self-service via app and portal, plus UK-based phone support when you need it
Weekly Energy Market Recaps
Stay on top of weekly market trends
Get a comprehensive 5–7 day breakdown of UK gas and electricity market movements, price trends, and what it means for your renewal strategy. Updated every Friday with forward contract analysis and expert forecasting.
What Customers Say
"First class service from Dan Bennett from start to finish. Dan is very professional, approachable and always available to speak to. He takes the time to listen and offers the best advice. Highly recommend Dyce energy."
— Verified Customer"Easy to use app and portal. Can check my usage and bills whenever I need to. The switch from our previous supplier was smooth and the fixed price gives us certainty on costs. Good experience overall."
— Verified Customer"We've been with Dyce for over a year now and they've been great. Competitive rates, simple contracts, and the team are always helpful when we have questions. Would recommend to other small businesses."
— Verified Customer"Megan has been absolutely brilliant in helping us switch our energy. She explained everything clearly and made the whole process stress-free. The online portal is easy to use and we're happy with our rates."
— Verified Customer"Switched to their 100% renewable tariff for our café. Good to have a green option that's still competitively priced. The smart meter was installed quickly and we can track usage through the app."
— Verified Customer"Managing multiple sites through their portal is straightforward. All our bills in one place, one account manager to deal with. Fixed pricing across all locations makes budgeting much easier for us."
— Verified CustomerReview breakdown: 73% of reviews are 5-star, praising the mobile app, simple contracts, and helpful staff. Some 1-star reviews (19%) mention billing confusion during the Yü Energy transition period. Most recent reviews are positive.
Our Verdict
Modern digital tools meet simple fixed-price contracts — ideal for tech-savvy SMEs
Dyce Energy has carved out a niche as the tech-forward independent since 2016, combining self-service digital tools with UK-based human support. Their "Your Energy Online" portal and mobile app let you manage bills, submit readings, and track usage from anywhere — a genuine differentiator for businesses wanting control without waiting on hold. They offer dual fuel, 100% renewable electricity, and carbon neutral gas options, with simple fixed contracts from 12-36 months. The trade-off? All contracts require smart meter installation, and since August 2024 they operate via Yü Energy's supply licence — billing comes co-branded, which caused some confusion during the transition (reflected in some negative reviews). At 4.2 stars on Trustpilot with 73% rating 5 stars, most customers are happy, particularly those who embrace the digital-first approach. For businesses who prefer phone-first service or can't have smart meters, alternatives may suit better. But for those wanting modern tools backed by responsive UK support, Dyce delivers.
✓ Strengths
- Mobile app + online portal for self-service
- 4.2★ Trustpilot — 73% rate 5 stars
- Dual fuel — gas and electricity together
- 100% renewable + carbon neutral gas options
- Simple fixed-price contracts (12-36 months)
- UK-based support team in Rotherham
- Current fuel mix data (2024-25)
✗ Limitations
- Smart meter mandatory on all contracts
- Not a directly licensed supplier (via Yü Energy)
- Some billing confusion during Yü transition
- Newer trading history (est. 2016)
- 19% of reviews are 1-star
- Less suited to phone-first customers
Best For
Tech-savvy SMEs who want to manage their energy account digitally — checking bills, submitting readings, and tracking usage via app. Ideal for businesses comfortable with smart meters who value self-service convenience backed by human support when needed. Perfect for companies with sustainability goals wanting renewable electricity and carbon neutral gas options, and those seeking simple, fixed-price contracts without complexity.
Frequently Asked Questions
Common questions about Dyce Energy
Dyce Energy is an independent business energy supplier based in Rotherham, South Yorkshire. Established in February 2016 (company number 09995796), they've been serving UK businesses for 9 years. They focus on simple, fixed-price energy contracts for SMEs and multi-site businesses, with a strong emphasis on digital self-service tools including their "Your Energy Online" portal and mobile app. Since August 2024, Dyce operates via a white label agreement with Yü Energy, who is the licensed supplier.
Since August 2024, Dyce Energy operates via a white label agreement with Yü Energy. This means Yü Energy is the licensed supplier who actually provides your gas and electricity, while Dyce Energy handles customer service, account management, and day-to-day support. Your bills will be co-branded and payments go directly to Yü Energy. This is a common arrangement in the energy industry — it allows Dyce to focus on customer experience while benefiting from Yü Energy's supply infrastructure.
Yes. Dyce Energy is a dual fuel supplier offering both business gas and electricity contracts. This means you can consolidate both fuels with one supplier, simplifying your energy management with a single portal login, one mobile app, and coordinated billing. They offer fixed-price contracts of 12, 24, or 36 months for both fuels.
Yes. All Dyce Energy contracts require smart meter installation. This is a mandatory requirement — you cannot sign a Dyce contract without agreeing to have a smart meter fitted. If you already have a smart meter, there's no issue. If you don't have one, Dyce will arrange installation as part of the onboarding process. If you're unable or unwilling to have a smart meter installed, you'll need to consider alternative suppliers.
Dyce Energy offers both standard and green options. Their standard electricity supply is predominantly fossil fuel-based (56% natural gas, 25% renewables, 11% coal, 3% nuclear based on 2024-25 data). However, they offer a 100% renewable electricity option backed by REGO certificates, plus carbon neutral gas for businesses with net zero commitments. Unlike some suppliers, Dyce publishes current fuel mix data (April 2024 to March 2025), so you can make an informed decision.
"Your Energy Online" is Dyce Energy's customer portal and mobile app — their key differentiator. The web portal at dyce-yourenergyonline.co.uk lets you view bills, check usage, make payments, and submit meter readings 24/7. The mobile app (available on iOS and Android) offers the same functionality from your smartphone. This self-service approach means you can manage your account without waiting on hold or sending emails. UK-based phone support is still available when you need human help.
Dyce Energy offers fixed-price contracts of 12, 24, or 36 months. All contracts are fully fixed — your unit rates are locked for the duration, protecting you from market volatility. Longer contracts (24 or 36 months) typically offer better rates in exchange for the commitment, while 12-month contracts provide more flexibility if you prefer to review your options annually. We can advise on the best term based on current market conditions.
Request a quote through Smart Energy and we'll include Dyce Energy in your comparison alongside 28+ other UK suppliers. We'll need your current bill or supply details (MPAN for electricity, MPRN for gas), annual consumption, and contract end date. Remember that Dyce requires smart meter installation, so let us know if this is a concern. If you want 100% renewable electricity or carbon neutral gas, mention this upfront so we can ensure the right products are quoted.
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Dyce vs Market Comparison
We'll show you exactly how Dyce Energy compares on price against 28+ other UK suppliers for your usage profile.
Digital Self-Service Tools
Dyce's mobile app and "Your Energy Online" portal let you manage bills, usage, and payments 24/7 from anywhere.
Dual Fuel Simplicity
Dyce offers both gas and electricity — one app, one portal, one bill. We'll compare dual fuel vs separate suppliers.
Green Options Available
Need renewable energy? Dyce offers 100% green electricity and carbon neutral gas — let us know your sustainability goals.
11+ years helping UK businesses. See our reviews →
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