Crown Gas & Power is a division of Crown Oil Ltd, a family-run fuel distribution company established in 1928. They're headquartered in Bury, Manchester (BL9 7JR) and remain independently owned — not part of a larger energy conglomerate. The company has been supplying business gas since 2001 and now also supplies electricity. Their family heritage shows in their approach to customer service: real people, not call centres.

Citizens Advice publishes quarterly rankings of non-domestic (business) energy suppliers based on complaint rates, customer service quality, and billing accuracy. Crown Gas & Power has held the #1 position for 48 consecutive months — that's four years at the top, unmatched by any other business energy supplier. It's an independent, government-backed measure that proves Crown's customer service isn't just marketing talk.

Yes. Crown's electricity supply is 100% renewable, backed by wind-generated REGOs (Renewable Energy Guarantees of Origin). This means 0g CO₂/kWh for your electricity — genuinely zero carbon, not offset. They're also ISO 14001 (environmental management) and PAS 2060 (carbon neutrality) certified, demonstrating a genuine commitment to sustainability rather than greenwashing.

Crown offers biogas at 10%, 25%, 50% or 100% blends, all backed by RGGO (Renewable Gas Guarantees of Origin) certificates. This is genuine biomethane injection, not carbon offsetting. Biogas helps reduce your Scope 1 emissions for carbon reporting and ESG compliance. You can choose a level that balances your sustainability goals with your budget — even 10% biogas makes a meaningful difference to your carbon footprint.

Crown offers fully fixed contracts from 1 to 3 years. Prices are locked for the entire term based on your business's usage profile. For contracts up to 500,000 kWh, they offer fully inclusive options that eliminate standing charges. Crown focuses on fixed-price contracts rather than flex purchasing — if you need day-ahead trading or wholesale market access, you'd need a different supplier.

Crown Siteworks is their in-house utility connections team that handles new gas, electricity and water connections, meter installations, pressure alterations, and disconnections. Because it's in-house rather than outsourced to third parties, you avoid the delays and communication breakdowns that plague most utility connection projects. They also offer commercial EV charging and solar installations. This is a genuine differentiator — most suppliers outsource connections work.

Request a quote through Smart Energy and we'll compare Crown's rates against 28+ other suppliers for your specific usage. If they're competitive (and their service proposition appeals), we handle the entire switching process — you just sign the contract. Switches typically complete in 2–5 days if you're out of contract, with no interruption to your supply. We'll also be your ongoing point of contact, tracking renewals and helping resolve any issues. There's no charge for our service; we're paid by the supplier.