Is British Gas Lite Right for Your Business Energy?
Get the facts to help you decide - transparent pricing, pros & cons, and expert advice before you commit.
British Gas Lite offers online-only energy deals designed for smaller businesses - but is it your best option? Explore below or request a personal quote today
Who is British Gas Lite?
British Gas Lite is the digital-only arm of British Gas, providing simple, self-service business energy contracts for small businesses. All quotes, billing and support are managed entirely online, helping to keep costs low.
Founded
2017
Headquarters
Windsor, UK
Services
Business Gas & Electricity
Metering
Smart Meters Only
The Smart Energy Company is an independent business energy consultancy, not affiliated with British Gas Lite.
Pros & Cons
Pros
✅ Simple online self-service platform
✅ Competitive pricing for small businesses
✅ Quick digital quote process
✅ Low standing charges
✅ Transparent contract terms
Cons
❌ Online support only (no phone support)
❌ No dedicated account manager
❌ Only available to smaller sites
❌ Smart meter installation required
✔️ Cons are based on common themes from verified Trustpilot reviews
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Who We Are
As an independent business energy consultancy, we specialise in finding the best energy deals for UK businesses. Our goal is to help you save money with tailored advice and support
Established Experts
Years of experience in the energy market
Cost Savings
Helping you cut down on energy expenses
Client Focused
Dedicated to supporting your business needs
Rated 5 Stars by UK Businesses
"Their professional, helpful approach helped us make significant savings."
Latest from Our British Gas Lite Blogs
Read our latest articles on British Gas Lite to stay informed about updates, tips, and energy solutions.
British Gas Lite’s Fuel Mix: How Green Is Their Energy?
Compare British Gas Lite’s electricity fuel mix to the UK average to see how their energy sourcing stacks up.
British Gas Lite's energy mix shows a higher proportion of renewables compared to the UK national average, with 56% of their electricity sourced from renewable generation. They rely less on natural gas and nuclear than the national average, offering a relatively greener supply mix for businesses focused on sustainability.
British Gas Lite - FAQs
Here are answers to some of the most commonly asked questions about British Gas Lite as your business energy supplier.
What is British Gas Lite, and how does it differ from standard British Gas services?
British Gas Lite is a digital-only energy service tailored for small businesses, offering fixed-price electricity and gas plans managed entirely online. Unlike standard British Gas services, Lite operates without physical call centers, providing customer support exclusively through webchat and online portals.
How can I obtain a business energy quote from British Gas Lite?
To receive a tailored quote from British Gas Lite, you can visit use our online quote tool to request a quote.
Does British Gas Lite offer renewable energy options for businesses?
Yes, British Gas Lite provides 100% renewable electricity plans, allowing businesses to reduce their carbon footprint and support sustainable energy initiatives. For more information on renewable options and to find the best fit for your business, contact us for personalised assistance.
How does British Gas Lite's online account management work?
As a digital-only service, British Gas Lite enables businesses to manage their energy accounts entirely online. Through the online portal, you can view bills, submit meter readings, and access customer support via webchat. This streamlined approach helps keep costs low and provides 24/7 access to your account.
What should I do if I encounter issues with my British Gas Lite account?
If you experience any problems with your British Gas Lite account, such as login difficulties or billing discrepancies, support is available through their online webchat service during business hours. Additionally, Smart Energy Company is here to assist you with any concerns and can liaise with British Gas Lite on your behalf to ensure prompt resolution.
Can I switch to British Gas Lite if I don't have a smart meter installed?
British Gas Lite requires customers to have a smart meter for accurate billing and energy management. If you don't have one installed, they will arrange a free installation upon starting your contract. Smart Energy Company can facilitate this process and ensure a seamless transition to British Gas Lite's services.
How does British Gas Lite handle contract renewals and what are my options?
As your contract nears its end, British Gas Lite will notify you of renewal options via email. You can choose to agree to a new Fixed Energy Plan through your online account or consult with your energy broker for tailored advice. Smart Energy Company is available to help you assess your needs and select the most suitable product for your business.
What payment methods does British Gas Lite accept for business energy bills?
British Gas Lite operates on a monthly variable Direct Debit system, meaning payments are automatically deducted based on your actual energy usage each month. This method ensures timely payments and helps maintain lower operational costs, which are passed on to customers as savings.
How can I contact British Gas Lite's customer support if I need assistance?
Customer support for British Gas Lite is available exclusively through their online webchat service, accessible via your online account. The webchat team is available Monday to Friday, 9 am to 5 pm. For additional support and personalised assistance, Smart Energy Company is here to help you navigate any concerns or questions you may have.
What should I do if I'm moving my business premises while under a British Gas Lite contract?
If you're relocating your business, it's important to inform British Gas Lite about your move to ensure a smooth transition of your energy services. You can do this via our Change of Tenancy webpage to inform them you are moving,
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