Supplier Review

Clear Business

Multi-service provider for small businesses

Our independent review of Clear Business — a multi-service provider offering energy, water, broadband, mobile, and insurance under one roof. Part of Verastar Ltd with over 20 years serving UK small businesses.

4.3★ Trustpilot (10K)
20+ Years Established
135K+ Customers
Supplier Profile Not Available

Multi-Service Provider • Part of Verastar

Dual Fuel
Gas & Electricity
Phone
Mon-Fri 9-5
100%
Green Option
6+
Services
Our Quick Take
Multi-service convenience, mixed fuel mix

Clear Business is not currently available through Smart Energy. This is an honest review to help UK businesses make informed decisions. Compare our 28+ partner suppliers below. Last updated: December 2025

What Sets Clear Business Apart?

A multi-service provider bundling energy with other business essentials

🏢

Multi-Service Bundle

Energy, water, broadband, mobile, insurance and card payments under one roof

📋

One Bill Simplicity

Consolidate multiple business services into a single monthly statement

🏛️

20+ Years Established

Part of Verastar Ltd — serving UK small businesses since 2001

🌿

100% Green Option

REGO-backed renewable electricity tariff available for eco-conscious businesses

Want the full picture? Keep reading below, or skip ahead.

Company Background

About Clear Business

Clear Business is a multi-service provider designed specifically for UK small businesses. Rather than focusing solely on energy, they've built a one-stop-shop model offering gas, electricity, water, broadband, mobile, business insurance, and card payment processing — all under a single account.

The company is part of Verastar Ltd, a Manchester-based group that has been serving UK SMEs for over 20 years. Verastar operates multiple brands across different business services, with Clear Business positioned as their consolidated offering for businesses that want simplicity over shopping around.

Multi-service model: Clear Business's pitch is convenience. Instead of managing separate suppliers for energy, telecoms, and utilities, they offer everything through one account with a single point of contact. Whether that simplicity outweighs potentially better deals elsewhere depends on your priorities.

With over 135,000 customers and a 4.3-star Trustpilot rating (from 10,000+ reviews), Clear Business has established a significant presence in the SME market. However, it's worth noting that around 20% of their reviews are 1-star — suggesting a polarised customer experience that warrants investigation.

Their energy supply comes with both standard and 100% renewable options. However, their standard fuel mix has a notably high carbon intensity (481g CO₂/kWh compared to the UK average of 154g), which eco-conscious businesses should factor into their decision.

Products & Services

Clear Business offers energy plus a full suite of business services — all managed through one account. Here's what's available.

📋

One Account, Multiple Services

Clear Business's main selling point is consolidation — manage energy, water, telecoms, and insurance through a single relationship. Whether this convenience outweighs shopping around for best-in-class providers is your call.

6+ Services

Dual fuel supplier — Clear Business offers both electricity and gas. Card payments and direct debit accepted.

Is Clear Business Right for You?

An honest look at who their multi-service model suits best — and when shopping around might be better.

Good fit if...

  • You value convenience over finding the absolute cheapest deal for each service
  • You're a small business wanting to consolidate multiple suppliers into one account
  • You prefer a single point of contact for energy, water, telecoms, and insurance
  • You're happy to trade potentially better individual deals for simpler admin
  • You want their 100% green option and are willing to pay for REGO-backed renewable energy
  • You're starting a new business and want to set up multiple services quickly

Compare alternatives if...

  • Getting the best price on energy is your priority — specialist suppliers may be cheaper
  • You're concerned about their standard fuel mix (481g CO₂/kWh is 3x the UK average)
  • You've seen their polarised Trustpilot reviews (20% are 1-star) and want more consistent service
  • You only need energy and don't care about bundling other services
  • You prefer working with a broker who can compare multiple suppliers for you
  • You're a larger business with complex energy needs or multi-site requirements

Our view: Clear Business suits time-poor small businesses who value convenience. If energy cost is your priority, comparing specialist suppliers through a broker will likely get you a better deal.

Green Credentials

Clear Business's standard fuel mix has high carbon intensity — but they offer a 100% renewable alternative

⚠️

Standard Tariff

High Carbon Intensity
481g CO₂/kWh
3x UK Average

Standard electricity supply with 481g CO₂/kWh — significantly higher than the UK average of 154g. Heavy reliance on natural gas (74.7%) and coal (14.8%).

🌿

Green Tariff

100% Renewable
100% Renewable
REGO Backed

REGO-backed 100% renewable electricity option available. If environmental impact matters to your business, this is the tariff to ask for.

Standard fuel mix is notably poor

At 481g CO₂/kWh, Clear Business's standard electricity is over 3x more carbon-intensive than the UK average (154g). If you're on their standard tariff, consider switching to their green option or comparing suppliers with cleaner default fuel mixes.

Standard Tariff Electricity Sources (2024/25)

🔥
Natural Gas
74.7%
🪨
Coal
14.8%
⚛️
Nuclear
10.2%
🌱
Renewables
0.3%
Metric Clear Business (Standard)
Natural Gas 74.7%
Coal 14.8%
Nuclear 10.2%
Renewables 0.3%
CO₂ emissions 481g/kWh
UK Average CO₂ 154g/kWh
100% Green Option Available (REGO)

Fuel mix disclosure April 2024 – March 2025

Source: Clear Business fuel mix disclosure

Weekly Energy Market Recaps

Weekly Energy Market Recaps

Stay on top of weekly market trends

Get a comprehensive 5–7 day breakdown of UK gas and electricity market movements, price trends, and what it means for your renewal strategy. Updated every Friday with forward contract analysis and expert forecasting.

A woman is pointing at a lightning bolt on a purple background.
by Thomas McGlynn 2 February 2026
Get the latest UK gas and electricity wholesale prices. Updated daily with power market insights, price trends, and tips to help your business stay ahead.
by Thomas McGlynn 2 February 2026
UK gas and power prices rose sharply in late January 2026 as colder weather returned. See what moved the market and when to lock in energy rates.
Weekly energy market recap: gas at 76.64 p/therm, up 18%; power at £77.66/MWh, up 10.5%. Illustration of a man and laptop.
by Thomas McGlynn 18 January 2026
UK Energy Market Update 12–16 Jan 2026: gas prices jumped ~17% and power rose ~10% amid weather-driven volatility. Weekly price action, analysis and renewal insights
Show More

Latest Insights on Clear Business

See our latest blogs on Clear Business to keep in the know and up to date!

British gas lite out of contract rates see what you will be charged when your contract with british gas lite comes to an end
by Thomas McGlynn 14 November 2025
See what rates you will be charged when your contract with British Gas Lite comes to an end. Contact us for a free quote and save!

Contact Clear Business

How to reach their customer service team directly

📞

Phone

0800 043 3800

General enquiries

📧

Email

Via contact form

clearbusiness.co.uk

🖥️

Online Account

Self-service portal

Bills, readings & payments

🕘 Monday – Friday, 9am – 5pm(excluding bank holidays)
💡

Our honest take on support

Clear Business's Trustpilot reviews are polarised — while many customers praise their service, around 20% leave 1-star reviews. Common complaints mention difficulty reaching support and issues with contract terms. Their multi-service model means one point of contact for everything, which some find convenient but others find frustrating if issues arise. As with any supplier, document everything in writing.

What Customers Say

4.3 out of 5 9,697 reviews on Trustpilot as of 17 Dec 2025
⚠️

Important: Clear Business has 76% 5-star reviews but 20% 1-star — a polarised picture. Many praise individual staff members, but negative reviews commonly cite contract terms, exit fees (£249 per service), out-of-contract charges, and billing disputes. Read both sides before deciding.

Our Verdict

⚠️ 4.3★ Polarised Multi-Service Not Available

Convenience over value: one supplier for everything, but you'll likely pay more and lock yourself in

Clear Business offers genuine convenience — energy, broadband, mobile, water, and insurance through one account and one bill. For time-poor business owners, that has real appeal. But the trade-offs are significant. Their 4.3-star Trustpilot rating hides a polarised picture: 76% love it, but 20% leave 1-star reviews citing aggressive sales tactics, out-of-contract charges without notice, and poor complaint handling. Their standard fuel mix is among the worst in the UK (481g CO₂/kWh — 3x the average), though a 100% green option exists. If convenience is your priority and you're happy to pay a premium for simplicity, Clear Business can work — but read every contract term carefully, track your renewal dates, and consider whether a broker comparison might get you better rates.

✓ Strengths

  • One supplier for multiple services
  • Single bill, single account, single login
  • 100% green energy option available
  • 76% of reviewers give 5 stars
  • Named staff praised for helpfulness
  • Good for new business setup simplicity

✗ Limitations

  • 20% leave 1-star reviews — polarised
  • Standard fuel mix 3x worse than average
  • Reports of pushy sales and contract issues
  • Out-of-contract rates can spike sharply
  • Complaint handling criticised in reviews
  • Not currently available via Smart Energy

Best For

Business owners who prioritise convenience and simplicity over getting the absolute best rate on each service. Good for startups wanting quick setup, or anyone who genuinely values having one point of contact. Not recommended if price is your priority, you dislike long contracts, or you've had bad experiences with exit fees before.

Frequently Asked Questions

Common questions about Clear Business

Clear Business is a multi-service provider for UK small businesses, offering energy (electricity and gas), business broadband, mobile phones, landlines, water, payment services, and insurance through Simply Business. Their main selling point is convenience — one supplier, one account, one bill for multiple business services. They're based in Manchester and have been operating since 2012.

Clear Business has a 4.3-star Trustpilot rating, but the distribution is unusual: 76% give 5 stars, while 20% give 1 star — very few in between. Positive reviews typically praise individual staff members by name for being helpful with renewals and queries. Negative reviews commonly cite aggressive sales tactics, unexpected charges when out of contract, billing disputes, and difficulty resolving complaints. The multi-service model seems to work well when everything's fine, but can be frustrating when issues arise across different services.

Clear Business's energy offering is average at best. Their standard fuel mix is poor — 481g CO₂/kWh, which is about 3 times worse than the UK average (154g). However, they do offer a 100% renewable green tariff backed by REGOs. On price, they're unlikely to be the cheapest — specialist energy suppliers or broker-compared quotes typically beat multi-service providers. Clear Business energy makes sense if you genuinely value having everything with one supplier, but not if price or environmental impact are priorities.

No — Clear Business is not currently available through Smart Energy Company. We don't have a broker relationship with them. However, we can compare quotes from 28+ other business energy suppliers to find you competitive rates. Many of these suppliers offer better energy prices than Clear Business's bundled approach. If convenience is your main driver, Clear Business may still suit you — but if price matters, let us show you what else is available.

Based on Trustpilot reviews, watch out for: (1) Out-of-contract rates — several reviewers report sharp price increases when contracts expire without notice. Set calendar reminders 3-4 months before renewal. (2) Contract terms — make sure you understand the length and what happens at the end. (3) Sales calls — some reviewers felt pressured; take your time and don't agree to anything on the spot. (4) Get everything in writing — verbal promises on calls aren't worth much if there's a dispute later.

Usually no. Multi-service providers like Clear Business typically can't match specialist suppliers on individual services. You'll almost always find cheaper energy through a broker comparison, better broadband deals from dedicated providers, and more competitive mobile contracts elsewhere. What you're paying for with Clear Business is convenience — one relationship, one bill, one login. Whether that premium is worth it depends on how much you value your time versus saving money.

For energy specifically, use Smart Energy Company to compare quotes from 28+ suppliers — you'll likely find better rates than Clear Business. For the multi-service convenience model, XLN offers a similar bundled approach with better Trustpilot ratings (4.4 stars). If environmental impact matters, look at suppliers like Ecotricity or Good Energy for genuinely green tariffs. And if you're a very small business, don't discount the Big Six — British Gas Business, EDF, and E.ON all offer competitive SME rates with established support infrastructure.

Compare Alternatives to Clear Business

Clear Business isn't available through us — but we can compare 28+ other suppliers who may offer better rates, greener energy, or stronger service.

Energy-only comparison — we focus on getting you the best deal

Why compare with us instead?

Likely Better Rates

Multi-service providers rarely beat specialist energy suppliers. We'll show you what's actually competitive.

Greener Options Available

Clear Business's standard fuel mix is 3x worse than average. We'll find suppliers with genuinely green credentials.

No Polarised Reviews

We work with established suppliers who don't have 20% 1-star ratings. Better service when you need it.

Your Dedicated Account Manager

Real phone support from us, plus we chase suppliers on your behalf if issues arise.

100% 5-Star

11+ years helping UK businesses find better energy deals. See our reviews →

2 mins

Loading form...

Prefer to talk? Call 0151 459 3388

Compare Another Supplier

Find and compare any of our 28+ partner suppliers

Showing 12 of 30 suppliers