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Tomato Energy | Important Regulatory Information Read Before Switching

Tomato Energy: What You Should Know

Tomato Energy has been fined £1.5m by Ofgem for service and compliance failings, filed a Notice of Intention to Appoint an Administrator, and faces additional penalties. Before considering them, understand the risks and explore trusted alternatives.

⚠️ Ofgem Provisional Order (2025)
💷 £1.5m Penalty Risk
📉 Previous Administration
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About Tomato Energy

Who is Tomato Energy?

UK energy supplier offering flexible contracts with innovative grid-responsive pricing.

Tomato Energy is a UK-based electricity supplier that sources all power from the wholesale market, resulting in a residual fuel mix rather than procuring specific renewable energy contracts. They serve both domestic and business customers, with a focus on transparency regarding REGOs (Renewable Energy Guarantees of Origin).

For businesses, Tomato Energy offers flexible electricity contracts with no exit fees, designed for SMEs and commercial properties. The company developed the Tomato Intensity tariff, an industry-first offering that provides customers with discounts when the grid runs on greener energy—rewarding consumption during periods of high renewable generation.

Despite their innovative approach to tariff design, Tomato Energy is currently facing significant regulatory challenges including a confirmed £1.5m Ofgem penalty, proposals for additional financial penalties, and has filed a Notice of Intention to Appoint an Administrator due to severe liquidity issues.

ℹ️ We're independent - not affiliated with Tomato Energy
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Headquarters
United Kingdom
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Current Status
Administration Notice
Notice of Intention filed October 2025
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Services
Electricity Business Contracts No Exit Fees Intensity Tariff
Tomato Energy - Regulatory Concerns
⚠️ Regulatory Alert

Serious Regulatory Concerns

A timeline of Ofgem enforcement actions and financial difficulties facing Tomato Energy

April 2025

Provisional Order Issued

Ofgem issued a provisional order banning Tomato Energy from taking new customers until they resolved a £3m debt position. This marked the beginning of serious regulatory scrutiny.

⛔
September 2025

£1.5m Redress Order Confirmed

Ofgem confirmed a £1.5m redress order for service and compliance failings. This penalty was intended to compensate affected customers and address systematic issues.

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October 2025

Additional Financial Penalty Proposed

Just weeks after the redress order, Ofgem published a proposal for an additional financial penalty for failing to maintain sufficient liquidity—a critical breach of licence conditions.

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October 2025

Notice of Administration Filed

Tomato Energy filed a Notice of Intention to Appoint an Administrator, signaling severe financial distress. While not yet in administration, this filing provides legal protection while the company explores options.

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Key Facts About the Situation

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Affected Customers
~14,000
💰
Total Penalties
£1.5m+
📊
Debt Position
£3m

Don't Take the Risk

With ongoing financial instability and regulatory enforcement, now is the time to explore reliable alternatives from suppliers with strong financial standing.

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Tomato Energy - The Complete Picture
📊 Balanced Assessment

The Complete Picture

An honest evaluation considering both innovation and serious regulatory concerns

✓

Pros

  • ✓ Innovative Intensity tariff — rewards consumption during periods of high renewable generation
  • ✓ No exit fees on business contracts, offering flexibility
  • ✓ Transparent about REGOs — honest about not using "greenwashing" tactics
  • ✓ Industry-first approach to grid-responsive pricing
✕

Cons

  • ✕ £1.5m Ofgem penalty confirmed for service and compliance failings
  • ✕ Notice of Administration filed — company in severe financial distress
  • ✕ £3m debt position leading to provisional order banning new customers
  • ✕ Additional penalties proposed for failing to maintain liquidity
  • ✕ Only 0.3% renewable energy — far below UK average of 42.1%
  • ✕ High uncertainty around business continuity and customer protection
  • ✕ Not a trusted partner — we do not work with or recommend this supplier
Important: Given the severity of Tomato Energy's financial and regulatory situation, we strongly recommend exploring alternative suppliers with proven stability and regulatory compliance.
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Latest Insights on Tomato Energy

See our latest blogs on Tomato to keep in the know and up to date!

News headline: Tomato Energy administration after Ofgem confirms £1.5m penalty. Man reads newspaper. Teal background.

Tomato Energy Faces Administration Following £1.5m Ofgem Penalty

by Thomas McGlynn • 15 October 2025
Tomato Energy faces administration after Ofgem’s £1.5m penalty for liquidity failings. Here’s what it means for affected business customers.
An advertisement for a Smart Energy Company. Headline: Tomato Energy ordered to pay £1.5 - What this means for businesses. Man reading newspaper.

Tomato Energy Ordered to Pay £1.5m as Ofgem Warns of Licence Risk

by Thomas McGlynn • 1 October 2025
Ofgem fines Tomato Energy £1.5m for customer failings. With £3m debts and licence at risk, here’s what businesses need to know and how to prepare.
Tomato energy : what the ofgem investigation means for you

Tomato Energy Under Investigation: What It Means for Business Customers

by Thomas McGlynn • 28 May 2025
Ofgem has issued a provisional order to Tomato Energy over financial and reporting concerns. Learn what it means and how to protect your business.
Tomato Energy Fuel Mix
⚠️ Far Below UK Average

Tomato Energy's Fuel Mix

Tomato Energy sources electricity from the wholesale market, resulting in a residual fuel mix. Their renewable energy percentage is significantly below the UK average—just 0.3% compared to the national grid's 42.1%.

0.3% Renewables

Tomato Energy

Residual fuel mix - wholesale sourced

42.1% Renewables

UK Average

National grid fuel mix average

🌊

Renewables

Tomato
0.3%
UK Avg
42.1%
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Coal

Tomato
5.9%
UK Avg
14.8%
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Natural Gas

Tomato
33.3%
UK Avg
74.7%
☢️

Nuclear

Tomato
3.9%
UK Avg
16.2%
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Other Fuels

Tomato
6.3%
UK Avg
2.5%

The Tomato Way: Residual Fuel Mix

Tomato Energy sources all electricity from the wholesale market, resulting in what's known as a residual fuel mix. While they've taken a stance against purchasing REGOs (Renewable Energy Guarantees of Origin), their actual renewable energy percentage sits at just 0.3%—far below the UK average of 42.1%.

Despite their innovative Intensity tariff that rewards consumption during greener grid periods, the company's overall fuel mix reflects wholesale market sourcing rather than specific renewable procurement. Combined with their current financial and regulatory difficulties, businesses seeking genuinely green energy may want to explore alternative suppliers.

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Frequently Asked Questions About Tomato Energy for Businesses

Here are answers to some of the most commonly asked questions about Tomato Energy as your business energy supplier.

  • Is Tomato Energy still trading?

    As of October 2025, Tomato Energy has filed a Notice of Intention to Appoint an Administrator, which means they are exploring options including potential administration. While they are still trading, the situation is uncertain and could change rapidly. We recommend exploring alternative suppliers with proven financial stability.

  • What happened with Tomato Energy and Ofgem?

    Tomato Energy has faced multiple regulatory actions from Ofgem, including a provisional order in April 2025 (due to a £3m debt position), a confirmed £1.5m redress order for service and compliance failings, and proposals for additional financial penalties for failing to maintain sufficient liquidity. These issues have led to the company filing a Notice of Administration.

  • Should I switch away from Tomato Energy?

    Given the significant financial and regulatory challenges facing Tomato Energy, including the Notice of Administration filing, we strongly recommend considering alternative suppliers. However, do not switch immediately—wait for official communication from Ofgem if administration proceeds. Contact us for quotes from financially stable suppliers with strong regulatory records.

  • What is Tomato Energy's renewable energy percentage?

    Tomato Energy's fuel mix shows only 0.3% renewable energy, significantly below the UK average of 42.1%. They source electricity from the wholesale market, resulting in a residual fuel mix rather than specific renewable procurement.

  • Does Smart Energy Company work with Tomato Energy?

    No, we do not partner with or recommend Tomato Energy due to their ongoing regulatory issues, financial difficulties, and Notice of Administration filing. We work exclusively with 28+ financially stable UK suppliers with proven track records and strong regulatory compliance.

  • What happens if Tomato Energy goes into administration?

    If Tomato Energy enters administration, Ofgem will trigger its Supplier of Last Resort (SoLR) process. This means another supplier will be appointed to take over all customers automatically, ensuring no interruption to your energy supply. Customer credit balances are typically protected under this process.

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  • Are there any exit fees if I leave Tomato Energy?

    Tomato Energy advertises no exit fees on their business contracts. However, given the current uncertainty, we recommend verifying this with your specific contract terms. If administration proceeds, the SoLR process typically allows customers to switch without penalty.

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