Tomato Energy

No. Tomato Energy ceased trading in November 2025. All customers were transferred to British Gas under Ofgem's Supplier of Last Resort (SoLR) process. Your supply was never interrupted.

British Gas was appointed by Ofgem as the Supplier of Last Resort. All Tomato Energy customers were automatically transferred to British Gas and placed on their Variable Price Plan (deemed rates). You should have received correspondence from British Gas confirming your transfer.

You're on British Gas's Variable Price Plan, also known as deemed or out-of-contract rates. These are typically 15-30% more expensive than fixed contracts. You can check your exact rates by logging into your British Gas online account or calling them directly.

Yes, absolutely. Customers who were transferred via the SoLR process can switch to a new supplier immediately with no exit fees or penalties. You're free to compare the market and lock in a better deal — and you probably should, as deemed rates are typically expensive.

Tomato Energy faced mounting regulatory pressure from Ofgem throughout 2025, including a £1.5 million penalty for compliance failures related to Renewables Obligation payments and customer service standards. Unable to meet these financial and regulatory obligations, the company entered administration and ceased trading in November 2025.

If you had a credit balance with Tomato Energy, you should contact British Gas to discuss this. In some SoLR cases, credit balances are protected and transferred to the new supplier. If you had outstanding issues or a significant balance, you may need to register as a creditor with the administrators handling Tomato Energy's affairs.

It's a good idea to take meter readings and submit them to British Gas to ensure your bills are accurate. This helps establish a clear starting point for your account and prevents estimated billing issues. You can submit readings via the British Gas website or app.