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Is BES Utilities (now Ruby Energy) the Right Energy Supplier for Your Business?

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Explore BES Utilities' transition to Ruby Energy—offering a fresh start in the UK energy market. Get a thorough review and comparison to help you make the best choice for your business.

Considering BES Utilities (Now Ruby Energy) for Your Business Energy Needs?

BES Utilities, now Ruby Energy, offers flexible contracts and real-time pricing designed to help businesses manage their energy costs effectively. Their services aim to provide competitive rates and reliable supply options.

However, it's important to consider the company's history and customer reviews when evaluating your options. The Smart Energy Company offers impartial insights to help you compare Ruby Energy with other top UK suppliers, ensuring you make the best choice for your business.

Is BES / Ruby Energy the Right Fit for Your Business?

Access to Diverse Contract Options

BES / Ruby Energy offers a range of contract lengths and options, allowing businesses to find a plan that matches their specific energy usage and budget requirements. This flexibility can be beneficial for companies looking to tailor their energy plans to their operational needs.

Commitment to Energy Efficiency

BES / Ruby Energy emphasises energy efficiency by offering resources and support to help businesses reduce their energy consumption. Their focus on efficiency not only helps in lowering energy bills but also supports environmental sustainability initiatives.

Online Account Management

With BES / Ruby Energy’s online account management tools, businesses can easily monitor their energy usage, view billing information, and manage their accounts. This accessibility allows for better control and oversight of energy consumption and costs.

Real-Time Market Pricing

BES / Ruby Energy provides access to real-time pricing, which can help businesses make informed decisions about their energy contracts. Staying updated on market trends allows businesses to take advantage of pricing fluctuations to secure competitive rates.

Ready to explore your energy options? Contact us today to compare rates from over 20 top suppliers and find the best fit for your business!

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Pros and Cons of Choosing BES Utilities / Ruby Energy

In this section, we provide an unbiased and independent review of BES Utilities / Ruby Energy. Our aim is to present both the advantages and disadvantages of their services, helping you make an informed decision about whether they are the right energy supplier for your business. By analysing customer feedback, industry reputation, and service offerings, we offer a clear perspective on what to expect from this supplier.

You can go straight to the TrustPilot page to review all of the reviews for yourself here: 

Pros

  • Flexible Contract Options: Offers various contract lengths to accommodate different business needs, allowing businesses to choose terms that align with their specific usage patterns and preferences.
     

  • Dedicated Customer Service: Provides a dedicated customer service team to assist with queries and manage accounts, aiming to offer a personalised customer experience.
     

  • Online Account Management: Allows customers to manage their energy accounts online, providing easy access to billing information, usage data, and account settings.
     

  • Energy Efficiency Advice: Offers guidance on how to improve energy efficiency, which can help businesses reduce their energy consumption and save on costs over time.
     

  • Wide Range of Services: Covers both gas and electricity supply, offering businesses a comprehensive energy solution under one provider.

Cons

  • Poor Customer Reviews: Historically received a significant number of negative reviews, particularly related to customer service and billing issues, raising concerns about reliability and customer satisfaction.
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  • Reputation Issues: The company has been involved in legal issues and negative press, which might affect trust and confidence in its services.
     

  • Potential Hidden Fees: Some customers have reported unexpected fees and charges, suggesting a need for closer scrutiny of contract terms and conditions.
     

  • Limited Transparency: Issues have been raised about transparency in communication and billing practices, which can lead to misunderstandings and disputes.
     

  • Uncertain Transition Impact: While the rebranding from BES Utilities to Ruby Energy aims to present a fresh start, it remains to be seen whether Ruby Energy will significantly differ from BES Utilities in terms of customer service and business practices

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Understanding BES Utilities / Ruby Energy Fuel Mix

When choosing an energy supplier, it's crucial to understand the sources of the electricity you are using. BES Utilities, now rebranded as Ruby Energy, aims to provide transparency and reliability in its energy supply, as reflected in their disclosed fuel mix. Below, we break down the different sources of energy that power their supply, giving you insight into their environmental impact and the strategic choices they make to deliver energy to your business

Fuel Mix Disclosure

  • Coal - 5.6%

     

  • Natural Gas - 59.00%

     

  • Nuclear - 1.4%

     

  • Renewable - 29.6%

     

  • Other - 4.5%

UK Average

  • Coal - 3.4%

     

  • Natural Gas - 39.3%

     

  • Nuclear - 13.9%

     

  • Renewable - 40.8%

     

  • Other - 2.6%

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Latest News on BES Utilities / Ruby Energy

Don't Miss Out on the Latest Updates

  • Is it possible to change multiple business utilities at the same time?
    Our switching service allows you to switch multiple utilities simultaneously. We have successfully assisted multiple businesses in the UK by helping them save on various services such as energy and water with savings within 2023 already over the £2 Million mark.
  • How much can I save on my business utility bills?
    The amount you can save on your business utility bills will depend on various factors such as your current usage, the rates offered by different providers, and the specific deals available in your location. However, our switching service is designed to help you find the best deals and save as much as possible. By comparing multiple suppliers and negotiating competitive rates, we aim to maximise your potential savings. Get in touch with us to discuss your specific needs and get personalised information on potential cost savings for your business utility bills.
  • How does switching business utilities work?
    Switching business utilities involves a straightforward process. Here's a general overview of how it works: Evaluation: Start by assessing your current utility bills and usage patterns. This will give you an idea of your current costs and help identify areas where savings can be made. Comparison: Use a switching service like ours to compare different utility providers in your area. We provide you with quotes from multiple suppliers, allowing you to compare prices, contract terms, and services offered. Selection: Based on the comparison results, choose the utility provider that best meets your needs and budget. Consider factors such as price, customer reviews, contract terms, and any additional services or benefits offered. Contract Negotiation: Once you've chosen a new provider, our team can help negotiate the contract terms and rates on your behalf. Switching Process: The switching service will coordinate the transition with your current supplier and the new provider. This may involve submitting termination notices, arranging meter readings, and scheduling the activation of new services. Enjoy the Savings: After the switch, you'll start receiving services from your new provider, typically at the agreed-upon rates. You will notice savings on your utility bills, providing you with cost advantages for your business. Remember, the exact process may vary depending on the type of utility you are switching, but our switching service aims to simplify the process and assist you at every step.
  • Who are the cheapest business utility providers?
    As market conditions and prices fluctuate regularly, it's challenging to provide an up-to-date and definitive list of the cheapest business utility providers. The prices we provide you are valid and available on the day of the quote and will provide most current and competitive deals available. Our switching service helps you compare prices and offers from multiple suppliers, ensuring you have the most accurate and relevant information to make an informed decision about your business utility provider.
  • What is energy procurement?
    Energy procurement is the process of sourcing, negotiating, and securing energy contracts to meet the specific needs of a business. It involves analysing energy consumption patterns, understanding market trends, and negotiating with suppliers to obtain the best possible rates and contract terms.
  • Why is energy procurement important for my business?
    Energy procurement ensures that your business secures energy contracts that are both cost-effective and aligned with your operational needs. Proper energy procurement can lead to significant cost savings, budget predictability, and reduced risks associated with volatile energy markets.
  • How does The Smart Energy Company help with energy procurement?
    We specialise in analysing your energy consumption, understanding your specific needs, and leveraging our relationships with over 20 suppliers to negotiate the best possible contracts on your behalf. Our team ensures you get optimal rates, flexible terms, and contracts that align with your business goals.
  • How do you ensure I get the best energy rates?
    Our team continuously monitors the energy market, staying updated with trends, price fluctuations, and supplier offerings. Coupled with our in-depth analysis of your energy needs and consumption patterns, we negotiate with suppliers to secure rates that are both competitive and suited to your business.
  • Are there any hidden fees associated with your energy procurement services?
    Transparency is a core value at The Smart Energy Company. We provide a clear breakdown of any commission we earn as a company when you come to agree any new energy contract. This is typically included as an uplift in your unit rate and paid to us by the supplier you chose to go to. Our primary goal is to secure the best energy deals for you, with no hidden costs.
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