Unfortunately due to the market crisis we are facing, MA Energy have ceased to trade. As of 7th November, Smartest Energy are now the supplier for MA Energy Customers - appointed by Ofgem via the SoLR (Supplier of Last Resort).
So what happen's next?
Over the coming days, Smartest Energy will be working closely with MA Energy to obtain the information they need to set up your account. The process should be relatively straightforward, and we’ll be in touch as soon as possible to confirm your new account information.
In the meantime, it’d be really useful if you can provide MA Energy with a recent meter reading, that way we can start to accurately bill your new account. If you’re unable to do so, please make a note of the reading and we will obtain this from you soon.
If you currently have a Direct Debit with MA Energy, please do not cancel it. As part of the switching process, for your convenience they will attempt to securely obtain the instruction and continue this as your payment method. If you do not have a Direct Debit, Smartest Energy will advise a collection method in due course.
Thinking of switching supplier?
You still have a choice in the matter. If you are considering alternative to Smartest Energy arrangements, Ofgem has advised that you wait until the process of switching to SmartestEnergy Business has been completed. One of our dedicated account managers will be happy to discuss your energy contract needs. Please call them on 0151 4593388 or email info@smart-energy.uk
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