top of page
Keyboard and Mouse

Ofgem Launches Investigation into Maxen Power Supply: Fair Treatment and Rates Under Scrutiny


Ofgem, the UK's energy regulator, has initiated a significant investigation into Maxen Power Supply Ltd, a prominent supplier of non-domestic energy based in East London. This probe marks a crucial step in ensuring the fair treatment of business customers and the appropriateness of the rates they are charged.

Image depicting a close-up view of a magnifying glass over a white paper with the text 'Ofgem's Fairness Enquiry – Is Maxen Power Charging Businesses Fairly?' to the side. Below lies a smartphone displaying the Maxen Power logo, symbolising the investigation into the company's business practices.

Maxen Power Ofgem Inquiry: A Dive into Business Rate Fairness:

The Maxen Power Ofgem investigation casts a spotlight on the energy supplier's practices, particularly examining if they uphold the fair treatment of businesses in the UK. This inquiry is critical in determining whether Maxen Power’s rates reflect industry standards and regulatory compliance.

Maxen Power Ofgem Scrutiny: Ensuring Microbusiness Transparency:

Ofgem’s review of Maxen Power also includes a detailed look at how microbusinesses are managed, assessing whether Maxen Power provides transparent and equitable service to this vulnerable sector. It's a vital part of Ofgem's mandate to prevent overcharging and mistreatment in the energy market.

Implications for Business Energy Consumers:

For businesses across the UK, this investigation highlights the necessity of vigilance in their energy contracts. It serves as a reminder of the regulator's role in monitoring energy suppliers and protecting consumer interests. Businesses should stay informed about their energy supplier's practices and ensure they receive fair and transparent service.


The Ofgem investigation into Maxen Power Supply Ltd is a pivotal moment for the non-domestic energy sector, emphasising the regulator's dedication to fair business practices and consumer protection. As business owners, it's crucial to be aware of these developments and understand their potential impact on your energy contracts and expenses.


Next Steps:

If you're a business owner concerned about your current energy contract or rates, contact the Smart Energy Company for expert advice and support. Our team can help you navigate these complex issues and ensure you’re getting the best possible deal for your business's energy needs.

535 views2 comments


Hemang Bhatt
Hemang Bhatt

I have raised this issue multiple times by calling Maxen Power (+442079303030) and telling them this again and again but no solution.


I think that this is a Spamming company as well.

I joined Maxen Power Via agents who said they work for Maxen -  Virat and Daniel for my 2 companies.

Since then I have been getting MULTIPLE CALLS A DAY to join Maxen Power, to get a card reader, to recommend another friend, and to join Maxen Power AGAIN !!!

Everyday marketing again and again, even when I block their numbers, they call from other numbers.

They never say anything about any other company name when I ask them WHICH COMPANY are you calling us from but they ALWAYS say Maxen…


So true, they did the same to me Sir. They told me that Maxen power have merged with Scottish Power, They are liars


Keep Up To Date With Market Updates


Securing your next energy contract at the optimum moment is essential for fully realising your savings opportunities. Provide your details below to gain access to weekly market updates, giving you the advantage to make informed purchasing decisions at the right time.


Bid farewell to aggressive sales approaches from other brokers and take charge with confidence!

You're Subscribed! Look out for your first report soon!

Have More Questions?

  • Is it possible to change multiple business utilities at the same time?
    Our switching service allows you to switch multiple utilities simultaneously. We have successfully assisted multiple businesses in the UK by helping them save on various services such as energy and water with savings within 2023 already over the £2 Million mark.
  • How much can I save on my business utility bills?
    The amount you can save on your business utility bills will depend on various factors such as your current usage, the rates offered by different providers, and the specific deals available in your location. However, our switching service is designed to help you find the best deals and save as much as possible. By comparing multiple suppliers and negotiating competitive rates, we aim to maximise your potential savings. Get in touch with us to discuss your specific needs and get personalised information on potential cost savings for your business utility bills.
  • How does switching business utilities work?
    Switching business utilities involves a straightforward process. Here's a general overview of how it works: Evaluation: Start by assessing your current utility bills and usage patterns. This will give you an idea of your current costs and help identify areas where savings can be made. Comparison: Use a switching service like ours to compare different utility providers in your area. We provide you with quotes from multiple suppliers, allowing you to compare prices, contract terms, and services offered. Selection: Based on the comparison results, choose the utility provider that best meets your needs and budget. Consider factors such as price, customer reviews, contract terms, and any additional services or benefits offered. Contract Negotiation: Once you've chosen a new provider, our team can help negotiate the contract terms and rates on your behalf. Switching Process: The switching service will coordinate the transition with your current supplier and the new provider. This may involve submitting termination notices, arranging meter readings, and scheduling the activation of new services. Enjoy the Savings: After the switch, you'll start receiving services from your new provider, typically at the agreed-upon rates. You will notice savings on your utility bills, providing you with cost advantages for your business. Remember, the exact process may vary depending on the type of utility you are switching, but our switching service aims to simplify the process and assist you at every step.
  • Who are the cheapest business utility providers?
    As market conditions and prices fluctuate regularly, it's challenging to provide an up-to-date and definitive list of the cheapest business utility providers. The prices we provide you are valid and available on the day of the quote and will provide most current and competitive deals available. Our switching service helps you compare prices and offers from multiple suppliers, ensuring you have the most accurate and relevant information to make an informed decision about your business utility provider.
  • What is energy procurement?
    Energy procurement is the process of sourcing, negotiating, and securing energy contracts to meet the specific needs of a business. It involves analysing energy consumption patterns, understanding market trends, and negotiating with suppliers to obtain the best possible rates and contract terms.
  • Why is energy procurement important for my business?
    Energy procurement ensures that your business secures energy contracts that are both cost-effective and aligned with your operational needs. Proper energy procurement can lead to significant cost savings, budget predictability, and reduced risks associated with volatile energy markets.
  • How does The Smart Energy Company help with energy procurement?
    We specialise in analysing your energy consumption, understanding your specific needs, and leveraging our relationships with over 20 suppliers to negotiate the best possible contracts on your behalf. Our team ensures you get optimal rates, flexible terms, and contracts that align with your business goals.
  • How do you ensure I get the best energy rates?
    Our team continuously monitors the energy market, staying updated with trends, price fluctuations, and supplier offerings. Coupled with our in-depth analysis of your energy needs and consumption patterns, we negotiate with suppliers to secure rates that are both competitive and suited to your business.
  • Are there any hidden fees associated with your energy procurement services?
    Transparency is a core value at The Smart Energy Company. We provide a clear breakdown of any commission we earn as a company when you come to agree any new energy contract. This is typically included as an uplift in your unit rate and paid to us by the supplier you chose to go to. Our primary goal is to secure the best energy deals for you, with no hidden costs.
Business Meeting

Unlock the Potential of
Your Business Energy

At The Smart Energy Company, we're committed to offering tailored solutions that fit your energy needs perfectly. By staying ahead of market trends, we ensure you're always equipped with the most efficient and sustainable energy options. We take pride in our client-driven approach, where your feedback shapes our continuous improvement.


Why not schedule a complimentary consultation with one of our energy experts today? Let's find the perfect energy solution tailored to your business.

See What Our Clients Say About Us


Very helpful, quick expert advice. We have been using Smart Energy for a while.


Ian Hughes

Operation Manager

Group of Bars

bottom of page