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MPs Warn of Potential Billpayer Burden After Energy Supplier Failures

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In the wake of energy supplier Bulb's collapse, the Public Accounts Committee (PAC) has raised red flags about the accessibility of energy bill support for those in need and the potential financial burden that could fall on taxpayers. While acknowledging the swift actions of the government and regulator Ofgem in safeguarding customers, the PAC has identified critical issues that deserve our attention. In this blog, we'll explore the concerns outlined by the PAC, the repercussions of energy supplier failures, and the recommendations put forth by the committee.

The Accessibility Challenge:

The PAC has commended the government and Ofgem for their quick response to protect customers affected by energy supplier failures. However, one pressing issue is that not all eligible households have availed themselves of the support offered. This raises questions about the accessibility and awareness of the assistance programs designed to aid those struggling with energy bills.

Ofgem's "Low Bar" Approach:

Another concern highlighted by the PAC is Ofgem's approach to licensing energy suppliers, characterised as a "low bar." This leniency has led to numerous supplier failures, which, in turn, have incurred costs borne by the public. It's evident that stricter licensing standards are needed to ensure that only financially resilient suppliers receive licenses while maintaining healthy competition in the energy market.

The Risk to Taxpayers:

One of the most alarming aspects of the PAC's report is the potential risk to taxpayers. While the government expects to recover a substantial portion of the investment aimed at safeguarding affected customers, there remains a lingering threat. If full funding recovery is not achieved, consumers may ultimately bear the costs. To put this in perspective, it's estimated that around £2.96 billion of taxpayer funds could potentially be recuperated from Octopus Energy Group, which acquired Bulb. However, this still leaves an approximate shortfall of £246 million that could potentially be shouldered by energy billpayers.

The PAC's Concerns:

Dame Meg Hillier, Chair of the Committee, voiced her concerns, stating,

While the government and regulators did the right thing in moving swiftly to protect consumers, the uncomfortable truth remains that the recovery of that investment hangs on the commercial success of one company. The public can ill afford such uncertainty, particularly in challenging economic times.

Government and Ofgem Responses:

In response, a Department for Energy Security and Net Zero spokesperson stated,

Placing Bulb into a special administration regime was the only viable option to ensure Bulb’s 1.5 million customers were protected, while providing best value for the British taxpayers. We also recognise people are facing cost of living pressures and we are supporting the most vulnerable this winter, including providing three million families with £150 off their energy bills through the Warm Home Discount. We are reviewing the committee’s report and will respond to their recommendations in due course.

An Ofgem spokesperson told Energy Live News,

Protecting consumers is our top priority, and we worked tirelessly with government to put measures in place to shield customers from the impact of Bulb going out of business. Since then, we have taken a range of firm steps to strengthen the resilience of the sector to reduce the risk of future supplier failures and to limit the impact on consumers if they do fail. We can and do decline license applications by new energy companies where we are not convinced the organisation is resilient enough to weather the volatility of the current energy market. We also require organisations to assess their management control frameworks and provide assurance to Ofgem.


The PAC's report serves as a stark reminder of the aftermath of multiple energy supplier failures. While swift action was taken to protect consumers, the uncertainty surrounding the recovery of investments is a cause for concern. It's imperative that steps are taken to safeguard taxpayers and energy billpayers alike. The government's review of the committee's recommendations will be a crucial step in ensuring a stable and reliable energy market for all.

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