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Pioneering Free Energy Dispute Support for British Businesses

Energy Ombudsman Support Shield on a Small Business Storefront, Representing Free Dispute Resolution for Energy Contracts

In the intricate world of energy contracts and dealings, small and medium-sized enterprises (SMEs) in the UK have often navigated turbulent waters. Recognising the crucial role these businesses play in the economy, the government and Ofgem have unveiled a beacon of support: free assistance for resolving energy contract disputes.

Grasping Energy Dispute Support

The Energy Ombudsman's role is to ensure fair play in the complex arena of energy contracts. This new initiative grants SMEs with fewer than 50 employees the means to tackle issues with their energy suppliers head-on, sans the burden of legal fees.

Why Energy Dispute Support Matters

With energy affordability at the forefront of national discourse, this move is a testament to the government's dedication to supporting the backbone of Britain's economy - its businesses.

Navigating the New Landscape with The Smart Energy Company

At The Smart Energy Company, we welcome the government’s commitment to free Energy Dispute Support. Our ethos aligns with these reforms, aiming to establish a market that fosters transparency and trust. We believe that eradicating cowboy brokers and quite frankly, disgusting brokerage practices is not only a win for businesses but for the industry's integrity as a whole.

A Future with Fair Energy Practices

Amanda Solloway, the Minister for Affordability and Skills, reinforces this stance, assuring that stringent measures will be taken against energy brokers who indulge in deceptive practices. As we await further regulatory reforms, The Smart Energy Company remains a steadfast ally to businesses seeking justice in their energy dealings.


Your Ally in Energy Dispute Resolution

Have you felt underserved or misled by previous energy brokers? It's time for a change. The Smart Energy Company is committed to providing you with the support you need. With a track record of excellence backed by 100% 5-star reviews on our Trustpilot page, we stand ready to help you navigate your energy contracts with confidence.

Don't let past experiences with energy brokers dampen your business's future. Reach out to The Smart Energy Company, and let us show you what exemplary service looks like. Contact us, and let’s ensure your energy needs are met with the honesty and excellence you deserve.

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Have More Questions?

  • Is it possible to change multiple business utilities at the same time?
    Our switching service allows you to switch multiple utilities simultaneously. We have successfully assisted multiple businesses in the UK by helping them save on various services such as energy and water with savings within 2023 already over the £2 Million mark.
  • How much can I save on my business utility bills?
    The amount you can save on your business utility bills will depend on various factors such as your current usage, the rates offered by different providers, and the specific deals available in your location. However, our switching service is designed to help you find the best deals and save as much as possible. By comparing multiple suppliers and negotiating competitive rates, we aim to maximise your potential savings. Get in touch with us to discuss your specific needs and get personalised information on potential cost savings for your business utility bills.
  • How does switching business utilities work?
    Switching business utilities involves a straightforward process. Here's a general overview of how it works: Evaluation: Start by assessing your current utility bills and usage patterns. This will give you an idea of your current costs and help identify areas where savings can be made. Comparison: Use a switching service like ours to compare different utility providers in your area. We provide you with quotes from multiple suppliers, allowing you to compare prices, contract terms, and services offered. Selection: Based on the comparison results, choose the utility provider that best meets your needs and budget. Consider factors such as price, customer reviews, contract terms, and any additional services or benefits offered. Contract Negotiation: Once you've chosen a new provider, our team can help negotiate the contract terms and rates on your behalf. Switching Process: The switching service will coordinate the transition with your current supplier and the new provider. This may involve submitting termination notices, arranging meter readings, and scheduling the activation of new services. Enjoy the Savings: After the switch, you'll start receiving services from your new provider, typically at the agreed-upon rates. You will notice savings on your utility bills, providing you with cost advantages for your business. Remember, the exact process may vary depending on the type of utility you are switching, but our switching service aims to simplify the process and assist you at every step.
  • Who are the cheapest business utility providers?
    As market conditions and prices fluctuate regularly, it's challenging to provide an up-to-date and definitive list of the cheapest business utility providers. The prices we provide you are valid and available on the day of the quote and will provide most current and competitive deals available. Our switching service helps you compare prices and offers from multiple suppliers, ensuring you have the most accurate and relevant information to make an informed decision about your business utility provider.
  • What is energy procurement?
    Energy procurement is the process of sourcing, negotiating, and securing energy contracts to meet the specific needs of a business. It involves analysing energy consumption patterns, understanding market trends, and negotiating with suppliers to obtain the best possible rates and contract terms.
  • Why is energy procurement important for my business?
    Energy procurement ensures that your business secures energy contracts that are both cost-effective and aligned with your operational needs. Proper energy procurement can lead to significant cost savings, budget predictability, and reduced risks associated with volatile energy markets.
  • How does The Smart Energy Company help with energy procurement?
    We specialise in analysing your energy consumption, understanding your specific needs, and leveraging our relationships with over 20 suppliers to negotiate the best possible contracts on your behalf. Our team ensures you get optimal rates, flexible terms, and contracts that align with your business goals.
  • How do you ensure I get the best energy rates?
    Our team continuously monitors the energy market, staying updated with trends, price fluctuations, and supplier offerings. Coupled with our in-depth analysis of your energy needs and consumption patterns, we negotiate with suppliers to secure rates that are both competitive and suited to your business.
  • Are there any hidden fees associated with your energy procurement services?
    Transparency is a core value at The Smart Energy Company. We provide a clear breakdown of any commission we earn as a company when you come to agree any new energy contract. This is typically included as an uplift in your unit rate and paid to us by the supplier you chose to go to. Our primary goal is to secure the best energy deals for you, with no hidden costs.
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At The Smart Energy Company, we're committed to offering tailored solutions that fit your energy needs perfectly. By staying ahead of market trends, we ensure you're always equipped with the most efficient and sustainable energy options. We take pride in our client-driven approach, where your feedback shapes our continuous improvement.


Why not schedule a complimentary consultation with one of our energy experts today? Let's find the perfect energy solution tailored to your business.

See What Our Clients Say About Us


Very helpful, quick expert advice. We have been using Smart Energy for a while.


Ian Hughes

Operation Manager

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